Privacy Policy

Personal Information

In order to process your enquiry and to provide you with the best possible level of service, we may need to collect some necessary information about you; your name, company name, telephone number, e-mail address and any information about the service you require. This will only happen when you complete the enquiry form. Any personal information you choose to supply in email communication is treated in confidence.

The data we collect is used to generate invoices. These invoices will be attached to goods when repaired. Invoices will be kept indefinitely.

However, we only use the information we collect about you in accordance with the GDPR.

We will not, under any circumstances, pass any of the information we have collected about you on to any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and GDPR, to ensure that no other party is able to view your details. All personal data is stored in a secured location which has limited access.

If you wish to check the information that we hold about you, you can do this at any time by emailing us. If any of the information we hold is inaccurate, we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Cookies

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